Refund policy
Thank you for shopping with THAARAGAIBYRANJANI. Each piece is carefully crafted and made to order with great attention to detail.
Because of the customised nature of our products, we follow a strict no-return and no-refund policy except in the rare event of damage or missing items.
1. No Returns or Exchanges
We do not accept returns or exchanges for reasons such as change of mind, size issues, or personal preference. Please review the product details and sizing information carefully before placing your order.
2. Damaged or Defective Items
If you receive a product that is damaged or defective:
Email us within 24 hours of delivery at contact@thaaragaibyranjani.com.
Provide an unaltered, continuous video of the entire unboxing process, clearly showing the shipping label and the product inside the parcel before it is fully opened.
After verifying the video and confirming the issue, we will guide you through the exchange process for the same item or, if unavailable, an alternative of equal value.
3. Missing Items
If any item is missing from your order:
Contact us within 24 hours of delivery at contact@thaaragaibyranjani.com
Share the full unboxing video as proof.
Once confirmed, we will ship the missing product at no additional cost.
4. Refunds
Please note: Refunds are not provided under any circumstances. Only an exchange for verified damaged or missing items will be facilitated.